Fair Use Policy
Last updated 10 September 2026
This policy explains exactly what the usage limits on Kopya are, why they exist, and what happens if an account goes past them. It is written to be read, not to hide anything.
Why there are limits at all
Every answer costs us money, because every answer is a real call to a language model. Your subscription covers that cost. The limits below exist so that one automated account cannot consume what a thousand ordinary accounts pay for.
The limits
Starter (free)
- 5 answers per day. The counter resets at 00:00 UTC.
- 4 answers per minute.
Plus
- 50 answers per day. The counter resets at 00:00 UTC.
- 10 answers per minute.
Pro
- A fair-use ceiling of 300 answers per day. Pro is intended to feel unlimited in ordinary human use; this published ceiling prevents automated abuse. It resets at 00:00 UTC.
- 20 answers per minute. Enough for rapid back-and-forth; not enough to drive the app from a script.
We describe Pro as unlimited because that is how it behaves for the people who use it. We publish the ceiling here rather than burying it, so nobody discovers a limit they were not told about.
What happens when you reach a limit
The app tells you plainly, and says when the limit resets. Nothing is charged, no data is deleted, and your account is not penalised. Reaching a limit is not a violation of this policy — it is the system working as described.
If you genuinely need more than the Pro ceiling for legitimate work, email hello@kopya.ai and we will raise it. We would rather lift a limit for a real user than lose them to it.
What counts as abuse
Abuse is not heavy use. It is specifically:
- Driving the app programmatically — scripting the hotkey, automating captures, or calling the API outside the desktop app.
- Sharing one account across multiple people, or reselling access to your account.
- Attempting to extract, proxy, or resell model access — including using Kopya as a general-purpose API for another product.
- Circumventing the limits: multiple free accounts to multiply the daily allowance, forged requests, or tampering with the client to bypass checks.
- Using the service for anything illegal, or to capture material you have no right to capture.
How we enforce it
Enforcement is graduated, and we act on measured usage rather than suspicion:
- Rate limiting. Bursts above the per-minute limit are refused. This is automatic, temporary, and carries no penalty.
- Restriction. An account showing a sustained automated usage pattern may have API access suspended while the account itself stays intact. We will tell you why, and restriction is reversible as soon as the cause is resolved.
- Termination. Reserved for deliberate, repeated circumvention or reselling. If we terminate an account for abuse, amounts already paid are not refunded unless applicable law or Polar's buyer terms require otherwise.
Every enforcement action is logged with a reason. If you think one was wrong, reply to the notice or email hello@kopya.ai and a human will look at it.
What we measure
To enforce the above we record, per request: the time, the number of tokens the model consumed, the resulting cost, and whether the request succeeded. Kopya does not intentionally persist your screenshots or answers in its database or application storage. See the Privacy Policy.
Changes
If we change a limit in a way that reduces what you get, we will email active subscribers before it takes effect. Your mandatory consumer rights remain unaffected.